Auto Body Shop Production Manager Job at PORCELLIS AUTO CENTER LLC, West Warwick, RI

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  • PORCELLIS AUTO CENTER LLC
  • West Warwick, RI

Job Description

Job Description

Job Description

Experienced Production Manager – Auto Body Shop

Busy, high-volume family owned auto body shop is hiring an experienced and hands-on Production Manager to lead day-to-day operations. This is a true management position prior experience managing a team in a collision repair environment is required.

We need someone who can take ownership of shop flow, push jobs through the pipeline, and work closely with our service, parts, and mechanical teams. The right candidate will be organized, accountable, and motivated to keep the shop running at peak performance.

Key Responsibilities:

  • Lead and supervise the production team (technicians, estimators, support staff)
  • Oversee shop workflow from job intake to delivery, ensuring timely and high-quality repairs
  • Manage estimates and supplements , including direct communication with adjusters and insurance partners
  • Oversee parts ordering and inventory , coordinating closely with the mechanical manager and service advisor
  • Track and improve KPIs like cycle time, technician efficiency, and supplement capture
  • Help maintain and expand DRP and dealership accounts
  • Schedule work, resolve bottlenecks, and communicate updates clearly to internal teams and customers

Required Skills & Experience (Must-Have):

  • 5+ years in a production manager or senior operations role within a collision repair facility
  • Strong leadership experience , with a track record of managing teams and improving shop performance
  • Proficiency in CCC One and/or Mitchell for estimating and supplements
  • Familiarity with CarBeat or other production management software
  • Understanding of I-CAR training standards and ability to support technician compliance/licensure
  • Knowledge of collision repair, insurance protocols, and parts sourcing
  • Experience coordinating between body, paint, and mechanical department

Compensation & Benefits:

  • Competitive salary based on experience
  • Bonus structure tied to production performance
  • Stable position in a busy, reputable shop
  • Supportive ownership and opportunity for growth
  • Tools and resources to succeed in a leadership role

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