Job Description

Job Description

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

This opportunity requires you to work fully on-site and we offer exciting opportunities for people with the right skillsets looking to gain employment with our rapidly growing firm.

This position is responsible for submitting loan modification workups for the entire waterfall of investor workout options.

• Understand investor’s waterfall and required documents for loss mitigation.

• Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers and advise of loss mitigation decisions.

• Manage and monitor account portfolio to ensure that all documentation and account decisions comply with banking policies, investor guidelines and applicable regulations.

• Assess property value and variance between appraised properties and offers submitted by potential buyers.

• Review tax returns, income statements, pay stubs, credit reports and general customer financial documents.

• Determine the most suitable repayment option for customers and calculate loan modification terms.

• Prepare workout summaries for management approval.

• Communicate with Single Point of Contact, title vendors and Loss Mitigation Closing team to gather information and resolve account complications.

• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

• Complete other related duties as assigned.

Please note that this job posting is for generating a pipeline of potential candidates for future demand.

What You Will Need:

• A combined 3 years’ higher education and/or experience, including a minimum of 1 year collections or underwriting experience.

• Ability to communicate effectively and professionally over the phone.

• Excellent communication and customer service skills.

• Proficiency with word processing and spreadsheet software.

What Would Be Nice To Have:

• Bachelor’s degree.

• VA loans experience.

• Mortgage collections experience.

• Certified Residential Underwriter (CRU)

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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