Job Description

Job Description

Job Description

At Infinite Commerce, we're passionate about bringing joy to families everywhere by developing quality products and brands . We do this by developing quality products and brands that make life easier, transforming house to home, and help to celebrate every moment, big or small.

As a leading provider of consumer products for top online marketplaces like Amazon, Target, Walmart, Michaels, Kohl's, and more, we pride ourselves on our innovative, data-driven approach. Our next-gen tools allow us to continually expand and refresh our catalog, setting us apart from the competition.

We believe in the power of our core values: Ownership, Frugality, Curiosity, Flexibility, Mutual Respect, and Outcomes . These values shape everything we do and guide us in delivering excellence every day.

At Infinite Commerce, our team is our greatest asset. With a diverse group of talented individuals from over twenty countries, we foster a culture of openness, collaboration, and mutual respect. Here, you'll find an environment where you can take ownership of your work, be frugal yet creative in your solutions, stay curious and eager to learn, and enjoy the flexibility to balance work with life.

Visit our website at or check us out on LinkedIn!

THE ROLE

The Transportation Specialist at our Cartersville, Georgia warehouse, plays a vital role in overseeing transportation activities for logistics and freight management. Responsibilities include route planning, order processing, carrier relationship management, freight spend monitoring, accurate billing, and database management. This position requires strong clerical skills and the ability to execute tasks directed by the Operations Manager and/or General Manager. In a fast-paced warehouse environment, attention to detail and organization are key to contributing to efficient and cost-effective nationwide shipping and delivery operations.

RESPONSIBILITIES

• Prepare necessary shipping documentation required for domestic shipments.
• Determine efficient and cost-effective methods of moving goods from one location to another.
• Coordinate with carriers to obtain and update the shipment tracking information for customers.
• Negotiate and arrange the best shipping method for the domestic orders.
• Ensure compliance with safety, security, regulatory, and company policies.
• Communicate with functional areas to resolve customer problems in a timely manner.
• Process freight claims and coordinate credit or replacement as needed.
• Maintain transportation specific procedures for receiving; coordinate full trailer loads and consolidations.
• Collaborate with other departments to ensure orders shipped as promised
• Resolve freight discrepancies with carriers.
• Ensure that the quality of all services provided meets the required standards.
• Communicate service issues to the Customer Service Team as appropriate, ensuring timely resolution and remediation.
• Analyze order and shipment data and identify cost saving opportunities.
• Maintain international customer profile and relevant customer information as well as task specific Standard Operating Procedures (SOP's).
• Perform other tasks within the warehouse as needed.

QUALIFICATIONS

• High school diploma or equivalent.
• Intermediate Excel Experience

KNOWLEDGE, SKILLS, & OTHER ABILITIES REQUIRED

• Must be able to work in varying facility conditions.
• Strong computer knowledge including MS Office applications.
• Basic typing skills.
• Shipping software systems including UPS and Federal Express.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Bilingual (English/Spanish) is helpful, but not required.

COMPENSATION

The base pay for this position is $16.50 to $19.50 per hour. Final salary will be based on a candidate's experience, location, and market practices. Beyond base salary, you will be eligible for health and welfare benefits (including free options for Team Member only coverage), comprehensive time off programs, including vacation and sick leave, and other perks. We aim to offer a competitive and attractive compensation package that reflects the local market conditions and ensures our employees feel valued and supported.

NOTE TO APPLICANTS & DISCLAIMER

The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job posting and the associated job description in no way states or implies that the duties and responsibilities listed herein are the only tasks to be performed by the incumbent Team Member in this job. Additionally, the benefits and perks outlined are provided at the sole discretion of Infinite Commerce, Inc., its subsidiaries, affiliates, or assigns, and are subject to change with or without notice, unless otherwise provided or protected by law.

EQUAL EMPLOYMENT OPPORTUNITY & DIVERSITY AT INFINITE COMMERCE

We are proud to be an Equal Opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under applicable law. We are committed to creating a diverse and inclusive workplace and encourages applicants from all walks of life to apply. Applicants requiring assistance or an accommodation in the hiring process due to a disability may contact the People & Culture Team at HR@infinitecommerce.com for assistance. Please note that we do not respond to or provide applicant status updates via this email address. For a copy of our Workforce Privacy Policy, please click here.

Principals Only; No Agencies!

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