Job Description

Overview

GP Mobile does not have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

GP Mobile, a T-Mobile Premium Retailer, is one of the largest Authorized T-Mobile Retailers in the US. We seek candidates with hustle and ambition for unlimited potential. Bilingual Spanish speakers are preferred but not required.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us!

GP Mobile doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward.

At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, and LGBTQ+ people, to apply. We are an equal opportunity employer and welcome everyone to our team.

Whats in it for you:

Job Overview

As a Retail Store Manager, youre ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world. Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.

Responsibilities

• Complete observations of store employees interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customers experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
• Always maintain a neat clean organized store environment.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
• Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customers hearts and store employee success.
• Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
• Support team initiatives and create an inclusive environment.
• Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
• Show your team youre invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
• Ensure store employees meet and/or exceed defined, monthly success measurements.
• Meet or exceed sales goals for the store.

Experience & Qualifications

• 2 years wireless retail experience, high volume preferred
• Bachelors degree, preferred
• 2-4 years Management experience in retail sales (Required)
• 2-4 years Sales & sales management experience (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED

Knowledge, Skills & Abilities

• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
• Customer Service (Required)

Whats in it for you

• Competitive base pay, plus commission
• Benefits for part-time and full-time associates
• Medical, dental and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

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