Job Description

Job Description

Job Description

Position: Esthetician

Reports to: Esthetic lead for all technical skill questions or challenges, for all spa scheduling questions or challenges and for product knowledge information

Job Purpose: To provide the highest level of skin care and skin care knowledge to the guest in a calm professional manner.

Job Summary: Our mission is to encourage relaxation; client knowledge in a serene atmosphere, by keeping our guests needs first, continually evolving technically, artistically, and charitably. Our team aims to exceed your expectations both in our spa, and in our community.

Duties:

• Guest Service and Public Relations: Service all guests in a professional and courteous manner. Perform all technical services the absolute best of your ability, maintaining guest comfort and safety at all times. Maintain sanitation of workstation and equipment as required by state board guidelines. Treat all guests with respect and integrity. Follow up with and report any guest challenges.
• Operations: Assist staff with their needs, including but not limited to value added services (hand and arm massage, makeup touchup for women), update guest information, aid in product recommendation, maintain confidentiality of all spa records and systems, and attend all education
• Team Support: Address all fellow team members with respect and integrity. Assist fellow team members as time allows: including but not limited to, providing value added services for their guests, sweeping, folding towels, and ensuring guest comfort (serving beverages, etc.)
• Maintenance: All products should be filled at the end of your shift. Work area should be spotless when guest arrives and is seated. Remember, someone else may be using that space when you are not there. Leave spa spotless at the end of the day.
• General: maintain two-way communication between team leaders, Manager and all team members. Participate in all salon meetings and educational events, as well as special projects, community involvement and other duties as assigned by team leaders. Maintain security of all spa systems and operations. Set an outstanding example as a team member of Reflections (image, attitude, attendance, punctuality, guest service, communication, and technical skill)

Qualifications:

Education:

• High school graduate or GED
• Esthetics license and/or cosmetology license

Physical Requirements:

• Able to lift up to 20 pounds, bending, stretching, and able to stand for long periods of time.

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