Senior Program Manager, Amazon Business Operations, Program Management Office Job at Amazon.com Services LLC, Bellevue, WA

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  • Amazon.com Services LLC
  • Bellevue, WA

Job Description

DESCRIPTION

If the prospect of being part of a global brand that has surged to $25 billion in revenue in just over six years appeals to you, then Amazon Business might be the perfect fit. We are revolutionizing the business-to-business (B2B) landscape, leveraging technology to assist our customers in streamlining procurement and purchasing operations, transforming them into valuable assets for their organizations. Our extensive customer base of over five million operates across various geographies and industries, including 80 of the top Fortune 100 companies. Explore more on our homepage or LinkedIn Page.

As the Senior Program Manager, you will oversee the Program Management Office (PMO) for Worldwide Amazon Business Operations. The PMO's mission is to diminish risk, redundancy, and complexity from our processes, enhancing our business rhythm through continuous learning and improvement. Your role involves steering the team to maintain business cadences, coordinate processes, and meet deadlines for both internal and external document reviews and goal updates. The PMO will also contribute to goal setting and OP strategy at a high level, ensuring project goals and objectives are crystal clear with pre-defined success criteria, adhering to a high-quality standard. You will be responsible for managing the organization's annual calendar, meticulously planning every major review well in advance, and providing each organizational member with a clear view of key milestones and responsibilities several months ahead. Your duties will extend to coordinating annual planning for the organization, facilitating All Hands, as well as weekly and quarterly business reviews.

Key job responsibilities
- Facilitate three-year planning and annual planning for the Worldwide AB Operations org.
- Conduct annual goal setting and subsequent monthly reporting to ensure a high-quality standard across the board.
- Maintain the org's calendar of major milestones, develop working backward plans for each, and ensure clear ownership, setting the org up for success.
- Facilitate weekly and quarterly business reviews with senior leaders to ensure high-quality reviews and thorough follow-through of any action items resulting from them.
- Manage the full lifecycle of cross-functional programs with a significant impact across multiple organizations.
- Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here:

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Job Tags

Full time, Temporary work, Seasonal work, Worldwide,

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