Job Description

Job Description

Job Description

You MUST reside in the DMV area and have an LICSW.

Work from Home aside from several in-person meetings monthly.

Overview
TrueYou Center (TYC) is a Mental Health Center that provides an array of services, which include individual counseling for adults and children, couples and family counseling.TrueYou Center is hiring a Program Manager. We are seeking a highly motivated and experienced Program Manager to lead and oversee our organization. This role requires excellent leadership skills, the ability to manage multiple priorities, and a commitment to delivering high-quality results. As a Program Manager, you will be responsible for ensuring that all project goals are met while aligning with the strategic objectives of the organization.

Reporting & Supervision

• The Program Manager is a key partner of TYC leadership team

Responsibilities include Hiring, Training, and Staff Management

• Oversee the hiring process with TYC.
• Provide training for new hires, ensuring all required TYC clinical and operational policies and procedures are taught and followed
• Assess ongoing development and training needs and conduct ongoing training
• Hold staff compassionately accountable for meeting performance expectations
• Manage staff performance including implementing Performance Coaching, Performance Improvement Plans, and termination processes as needed

Supervision and Consultation

• Oversee peer supervision groups
• Provide clinical oversight to mental health practitioners and professionals, including signing clinical documentation for pre-licensed providers
• Provide 1:1 supervision with all therapy staff to review productivity, caseload, and clinical documentation.

Center Oversight

• Monitor provision of all TYC programs and services.
• Participate in Remote and in-person meetings and activities when needed and/or recommended.
• Meet with partnership relationships on a monthly basis to ensure program responsibilities and needs are met by both parties (in- person).
• Review and sign off on clinicians’ weekly therapy notes; due by Monday at 12:00
• Establishing and maintaining effective working relationships with representatives from partnership relationships.
• Prepare monthly performance measure indicator reports.
• Ensure quality metric are maintained and compliance audits occur monthly
• Provide weekly summary, status of accomplishments and in progress tasks, for each program to the clinical director.
• Track number of clinicians’ weekly therapy sessions to include no-show and show rate. To include total number of billable hours.
• Develop strategies to ensure that clinicians are meeting their goal of Tier 3 therapy services with 15 - 25 hours of therapy per week.
• Complete TrueYou Center Audit
• Be knowledgeable about insurance verification
• Verify and Sign invoices from DC government and all grants.
• Complete DC government monthly Expenditure Report and all grants
• Complete TrueYou Center weekly payroll in ADP
• Plans, organizes, and supervises the operation of all TrueYou Center program(s) and its activities in accordance with the mission and goals of the agency
• Advise and consult with administration managers; meet with appropriate staff to identify and resolve problems or conflicts.
• Work closely with the clinical director to establish and manage long- and short-term program goals; develops, analyzes, and evaluates new or modified program/management policies, regulations, goals, or objectives.
• Other responsibilities as assigned by clinical director

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline
• Independently licensed with DC issued clinical practice license (LICSW)
• Maryland and Virginia clinical licensures are a plus
• Strong leadership, problem-solving, and executive skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft 365 applications
• Adept at learning and navigating Electronic Health Record systems

Interested? We can’t wait to hear from you!

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Yearly pay

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

License/Certification:

• LICSW (Required)

Ability to Commute:

• Washington, DC 20006 (Required)

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