Patient Access Representative | Emergency Center | 12.5 Hrs/Week Job at Sanford Health, Fargo, ND

QUk4QkZOei9JOHhPUnQ0Y25Mbk5OclkxeEE9PQ==
  • Sanford Health
  • Fargo, ND

Job Description

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Sanford Medical Center Fargo

Location: Fargo, ND

Address: 5225 23rd Ave S, Fargo, ND 58104, USA

Shift: Varies

Job Schedule: Part time

Weekly Hours: 12.50

Salary Range: 16.25 - 23.00

Department Details

Department Selling Points

Schedule: Week 1 - Mon 5p-10p, Tue 9a-5:30p, and Wed 6:30p-10:30p. Week 2 - Tue 9a-5:30p. Includes 3 holidays per year (rotating yearly) and being on call two weekend shifts in a 3-month rotation.

Our Emergency Center is a Level 1 Trauma Center, so it is a fast-paced environment with a close-knit team that work together to assist with helping our patients. Since we are a Level 1 Trauma center, we see an extreme variety of patients, varying from dental pain all the way up to major traumas. The ability to multitask being a team player is essential!

Job Summary

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.

REGISTRATION

Greet patients & verifies demographics

Creating, scanning & routing documents or electronic forms

Inform patients what the document is & capture signatures on necessary paperwork

Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures

Collects co-payments, pre-payments, and payments on account balances

May work through the registration work queue to address and resolve registration errors or denied insurance claims

SCHEDULING

Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule

Obtain and coordinate referrals & conduct pre-authorization

Arrange interpreter services

Check patients in/out

Operate multi-line phone

May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers

ADDITIONAL DUTIES MAY INCLUDE

Preparation & coordination of charts

Organize supporting provider documents

Initiation & collaboration of patient financial assistance

Track patient visits & health information management on patient accounts

Compile, distribute, administer, and score assessments

Coordination of Telemed appointments

Reminder calls for appointments

Hospital admission

Office duties, such as make copies or send faxes

Qualifications

High school diploma or equivalent preferred. Post-secondary education helpful.

One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.

May require BLS for certain locations and/or settings.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit (url removed) .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call (phone number removed) or send an email to (url removed) .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-(phone number removed)

Job Function: Revenue Cycle

Featured: No

Job Tags

Holiday work, Full time, Part time, Work experience placement, Work from home, Shift work, Weekend work,

Similar Jobs

Study Select

Sustainability Consultant Job at Study Select

 ...knowledge with interpersonal abilities. A strong educational background in environmental science, natural resource management, or conservation is essential, as it provides the foundational understanding necessary to assess and implement sustainable practices.... 

Pleasant View / Shiawassee County Medical Care Facility

Accounting Supervisor Job at Pleasant View / Shiawassee County Medical Care Facility

 ...monthly journal entries and reconciliations. * Review daily cash receipts and prepare deposits weekly. * Assist with financial audits and Medicaid cost report audits. * Assist with preparation of the annual Medicaid cost report. * Ensure month-end billing processes... 

Clean Harbors

Regional Class A Dry Van Driver Job at Clean Harbors

 ...home time Compensation includes hourly wages (all on-duty non-driving time) and mileage pay Why work for Clean Harbors?...  ...status, or on the basis of any other federal, state/provincial or local protected class. Clean Harbors is a Military & Veteran friendly... 

Feyer&Associates

Remote Hospitality Specialist (C) Job at Feyer&Associates

We are seeking a passionate and customer-focused Remote Hospitality Specialist to join our team. As a Remote Hospitality Specialist, you will play a vital role in ensuring exceptional guest experiences by collaborating with hotels and other vendors. This remote...

Jackson Therapy Partners

Travel Speech Language Pathologist Job at Jackson Therapy Partners

 ...Job Description Jackson Therapy Partners is seeking a travel Speech Language Pathologist for a travel job in Corning, New York. Job Description & Requirements ~ Specialty: Speech Language Pathologist ~ Discipline: Therapy ~ Duration: 13 weeks ~40 hours...