Mobile Donor Phlebotomist FT (we train !!) Job Locations US-MI-Grand Rapids ID 2023-8754 Category Health Services Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Compensation $17.01/hr+ based on experience Benefits including medical/dental/vision/7% 401(k) match Shift differentials for evenings/weekends Skill based percentage increases offered for advanced phlebotomy skills training Schedule Full Time Tues-Sat or Sun-Thurs Schedule is made 3 weeks in advance availability between 4am-10pm hours determined by the Blood Drive schedule Responsibilities Understands and performs to all applicable regulatory and compliance requirements. Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team. Treats donors with customer service excellence, presenting a positive image. Recognizes when the customer is distressed and responds appropriately with tact. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate. Prepares collection site and performs set up, including technology systems (may include quality control). Performs donor screening (collects donor histories) and mini-physical. Performs phlebotomy. Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation. May prepare and pack units for transport. Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator. Rebooks donors for future donation appointments. With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time. Transports or carpools staff; may include equipment and supplies. Travels to other local collection sites, as determined by business need. Requires evening, weekend and holiday work hours. Creates a safe environment for donors and staff members. Operates and performs routine maintenance on equipment including troubleshooting. Maintains product integrit
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