Job Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay is the leading Trading Cards marketplace platform in the world, selling to millions of customers globally. Our mission is to be the most trusted destination for collectors of trading cards, memorabilia, comics, video games, and more.

To accomplish this, we always put the collector first and hire the very best to join our team. eBay would not be what it is today without our amazing employees - from Category Managers to Customer Support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission. eBay is an exciting opportunity to work in a growing market segment - and have a lot of fun doing it.

The Opportunity

The eBay Collectibles Team is looking for a Category Manager of US Trading Cards to work with our top sellers and help them deliver their GMB and profit goals. You will work externally with sellers and brands as well as internally with Product Teams, Marketing, and Analytics to drive our business goals. Alongside the Collectibles Team, you will grow our selection, improve our trust with customers (buyer and sellers), and deliver the best possible collecting experience.

What You Will Accomplish

• Seller Performance. Develop and implement the annual operating plan for your sellers. Help them to understand what drives seller performance at eBay and lead them in implementing the plan.
• Grow Selection. Work with your sellers to understand selection opportunities to coordinate an inventory of cards and memorabilia for our customers..
• Improve Buyer and Seller Trust. Manage eBay's buyer and seller trust metrics through projects that help customers feel more comfortable buying and selling on eBay.
• Improve the Customer Experience. Work with consumer insights, sellers, and buyers to identify customer struggles and communicate their impact to cross functional teams for triage..
• Business Reporting: Dive deep into the business to understand the key levers/drivers and report on the business critical metrics including conversion rate, ASP, top buyer/seller growth, listings growth, lead time, CSAT and more on a weekly, monthly, and quarterly basis.
• Site Merchandising: Responsible for defining a 52-week calendar outlining key retail moments, and seasonal events where eBays should show up on the homepage and category pages (Ex. Superbowl) - partnering with the merchandising team to develop events that generate relevancy, visibility, and GMV growth.

What You Bring

• 5+ years of relevant experience with increasing responsibility as a business owner in an online retail or marketplace environment. Merchandising or Startup experience valued.
• Bachelor’s degree required, MBA preferred or equivalent
• Execution-driven, growth-oriented, ownership approach to drive performance against agreed critical metrics
• Deep insight into the digital sector
• Effective at coordinating cross functional teams
• Ability to prioritize and adapt strategies to meet changing marketplace trends
• Experience influencing & negotiating with external partners
• Strong project management and problem-solving skills
• Experienced at negotiating mutually beneficial outcomes with third parties in complex negotiations
• Executive-level presentation and communication skills
• Bonus = Passion for Sports Memorabilia with a broader interest in Collectibles/Vinyl Records including experience in the space and/or relationships with key industry players

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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Job Tags

Full time, Seasonal work, Remote job,

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