Job Description

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Long-Term Services and Supports (LTSS) Care Coordinator is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that a person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into community.

If you reside locally to Riley, Shawnee Counties, KS, you’ll enjoy the flexibility to work remotely* as you take on some tough challenge. This is a Field-based role.

Primary Responsibilities:

• Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Manage the person-centered service/support plan throughout the continuum of care
• Communicate with all stakeholders the required health - related information to ensure quality coordinated care and services are provided expeditiously to all persons
• Advocate for persons and families as needed to ensure the persons needs and choices are fully represented and supported by the health care team
• Conduct home visits in coordination with person and care team, which may include a community service coordinator
• Conduct in-person visits which may include nursing homes, assisted living, hospital or home
• Serve as a resource for community care coordinator, if applicable

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in social work, rehabilitation, nursing, psychology, special education, gerontology, or related human services area 
• 2+ years of experience working within the community health setting in a health care role
• 1+ years of experience working with persons with long-term care needs
• 1+ years of experience working with persons receiving services on one of the home and community based waivers in KS
• 1+ years of experience working with MS Word, Excel and Outlook
• Ability to travel in assigned region to visit Medicaid members in their homes and / or other settings, including community centers, hospitals, or providers' offices

Preferred Qualifications:

• Licensed Social Worker or clinical degree
• Background in managing populations with complex medical or behavioral needs
• Experience with electronic charting
• Experience with arranging community resources

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

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