Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

QW93Rkc5M3hKTTVMUzl3YWw3ak1QYk13emc9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Gate Gourmet

Sr. Food Safety Compliance Manager Job at Gate Gourmet

 ...Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable...  ...around the globe. Job Description Summary The Senior Manager, Operations Compliance, Business Unit is responsible for... 

26 North Yachts

Marketing and Email Specialist Job at 26 North Yachts

 ...Marketing Specialist Location: Fort Lauderdale, FL (On-site) Job Type: Full-time About the...  ...role based at our Fort Lauderdale office. Remote work is not available. Relocation...  ...listings and events Develop and execute email marketing campaigns Assist with... 

DUAL North America

Data Governance Lead Job at DUAL North America

 ...key role in driving forward some our most impactful and exciting data initiatives. Compelling opportunity within an energetic,...  ...data capabilities. DUAL Group are seeking an experienced Data Governance Lead who can proactively work with key business stakeholders, regional... 

LanceSoft

Travel Sterile Processing Technician Job at LanceSoft

 ...Job Description LanceSoft is seeking a travel Sterile Processing Technician for a travel job in New London, New Hampshire. Job Description & Requirements ~ Specialty: Sterile Processing Technician ~ Discipline: Allied Health Professional ~ Start Date: 06... 

Canadian Executive Search Group (USA) Inc / Division of Arro...

HVAC Account Manager Job at Canadian Executive Search Group (USA) Inc / Division of Arro...

 ...AWS/CES is seeking an Senior Account Manager an HVAC Service client in Norcross, GA &##128205; Location: Norcross, GA &##128338; Job Type: Full-time/Direct Hire &##128176; Salary Range: $65k - $90k DOE + Benefits Position Overview: Responsible for managing...