Job Description
Job Details Job Location Portland, OR
Position Type Full Time
Education Level QMHA Preferred
Salary Range $56,000.00
Job Shift Day
Job Category Nonprofit - Social Services
Description Full Time Position Expected schedule is Day Shift, Monday through Friday, with on call duties outside of normal hours Purpose: The House Manager is responsible for management of day-to-day facility operations. Ensures adequate staffing at the facility at all times. Directly supervises the facility Residential Counselors, and provides feedback of their performance on a consistent basis.
Accountabilities: General Facility Management
- Assist in crisis intervention by supporting program employees, answering crisis calls and contacting appropriate service and support team members.
- Adhere to medication management protocol. Is constantly alerted to changes in medication orders. Conducts weekly medication audits.
- Responsible for facility cleanliness. Ensures completion of daily cleaning checklist, and provides supervision of residential employees' completion of daily cleaning
- Responsible for health and sanitation at facility.
- Monitor household/grounds for cleanliness and ensure safe environment. Submit work orders as needed.
- Manage and supervise medication monitoring for all residents.
- Conducts monthly fire drills. Monitors fire safety programs to include equipment inspections and fire drills.
- Ensure individuals are receiving highest quality care.
- Lead resident meetings as directed by supervisor.
- Liaise with pharmacy, prescribers, physicians, neighbors, county and state officials.
- Ensure adequate program supplies.
- Collaborate with all individuals involved in treatment to include family members.
- Coordinate shift schedule so as to ensure adequate staffing. Be available for after hour's telephone calls, and emergency shift coverage when necessary.
- Reviews and monitors medication protocol.
Staff Supervision
- Monitor interactions with employees and peers for professional and ethical appropriateness.
- Is responsible for facility staffing patterns and ensuring adequate shift coverage at all times.
- Fields phone calls from staff after-hours in regards to medication questions, resident crises, etc.
- Covers shifts on short notice as needed if adequate coverage is unavailable.
- Supervises staff work performance. Provides corrective action as needed.
- Completes annual staff evaluations.
Other General Expectations:
- Attend and positively participate in required meetings
- Ongoing development of skills and competencies.
- Follow all corporate policies, procedures, and protocols.
- Comply with all safety rules and regulations.
- Follow through on all directives and instructions.
- Maintain security of all corporate interests (security of keys, files, and facilities).
- Must have a criminal records clearance through the State Mental Health Division prior to starting employment.
- Must have a valid driver's license and insurance
- Regular in-service training on issues relevant to residential care to total not less than 8 hours a year.
- Complete other tasks as assigned by supervisor.
Positions Reporting: (Listing of job incumbents reporting into this position): Residential Support Specialists
Education/Certificates/Licenses/Registration: QMHA credentials strongly preferred.
Experience/Qualifications: Previous experience in a supervisory role strongly preferred. Previous experience working in or managing a group home required.
Impact: New Narrative residential operations are an essential part of overall continuum of service and supports. As a member of a residential team, direct care employees will help to insure best practices, positive clinical outcomes, and quality of services.
Job Tags
Full time, Shift work, Monday to Friday,