Job Description

AM Guestroom Attendant

Four Seasons Hotel Seattle is looking for a Guestroom Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guestroom Attendants are responsible for the cleanliness of guest rooms (including fixtures and equipment) or private residences, ensuring all standards have been met and any deficiencies corrected (if needed) before guest occupancy. This position reports to the Assistant Housekeeping Manager and Director of Housekeeping. U.S. work authorization is required for this position.

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998.

Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.

Key Elements of the Job

• Maintains cleanliness of all guest rooms and/or private residences vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free
• Monitors guestroom equipment to ensure all items are in working order
• Completes assigned number of rooms to clean during a shift
• Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel's Perfect Room Program (PRP)
• Removes and replaces dirty towels and sheets with clean product from the linen storage closets
• Sanitizes all areas of the guestroom (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
• Makes bed
• Removes room service trays, dishes and carts to service landings
• Stocks guest room linen in the appropriate storage areas on guest floors
• Retrieves and delivers guest requests as needed
• Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc) in each room
• Refills coffee/tea supplies, its accompaniments, and mini-bar items
• Places rooms in turnaround status as assigned
• Inspects and releases own rooms, ensuring adherence to all standards

Preferred Qualifications and Skills

• Ability to read, write and speak English
• Previous Housekeeping experience preferred, but not required

What to Expect from Your Work Experience

• Be part of a cohesive team with a singular focus on creating the best possible guest experience
• Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
• Be encouraged to demonstrate your professional passion
• Received hourly rate $25.46
• Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company
• Be rewarded with market-leading pay and a comprehensive benefit plan
• Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
• Receive a complimentary meal when at work in our employee restaurant, the Sound Caf

We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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