Overview VSA's purpose is to design for a better human experience. As a strategy and design agency, we blend consumer insights and data with human-centered design to activate meaningful, motivating and measurable experiences in an increasingly noisy world. With offices in Chicago, New York and San Francisco, VSA offers a full range of fully integrated capabilities—branding, advertising, data science and technology—all under one roof. VSA is also a proud member of Meet The People, an international family of unified and independent agencies. For more than 40 years, we have delivered solutions for business and creative leaders at some of the world's most respected brands and forward-thinking organizations, including Google, Nike and IBM. Summary: The Associate Director of Project Management leads all aspects of multiple projects across multiple clients. They are responsible for the overall health of the projects, including financials, resources, risks, and relationships. Responsibilities Project Delivery Management: manage projects up to $1M+ in revenue. Interface with senior marketing, technical, and executive client management to ensure the solution is understood and business requirements are addressed. Deliver accurate financial management of assigned clients and improve client margins. Contribute to all client SOWs to ensure deliverable and financial accuracy. Identify and drive solutions to issues and risks across projects and clients. Optimize team utilization by working with leads across all disciplines at assigned clients. Ensure project managers handle essential functions: scheduling and facilitating project-related meetings (kickoffs, status, reviews, sunsets), communicating action steps, and driving project to successful completion. Contribute to content and presentation of key client deliverables to ensure relevancy, strategy, quality, and timeliness. Establish relationships with key client team members within projects; act as a secondary client point of contact (EL is primary). Interface heavily with senior management at the client to ensure the solution is understood and business requirements are addressed. Additional responsibilities as assigned. Qualifications 7+ years of experience leading marketing, design, or digital projects through the full life cycle, preferably in a consulting or agency environment. Bachelor's degree in business administration with a concentration in project management, marketing, or related field. Extensive expertise in the use of project management methodologies and tools. Proven track record of leading small- to medium-scale clients, including budgets, scheduling, and resource planning. Skills and Knowledge Strong analytical, process flow, problem-solving, communication, customer relationship, organization, project management, systems thinking, and conflict resolution skills. Deep understanding of the client's business, needs, expectations, and requirements. Extensive knowledge of project management methodologies, issue identification and resolution, risk mitigation, detailed project planning, staffing plans, and team leadership. Complex problem solving, judgment, critical thinking, creative solution development, and decision making. Digital literacy in MS Office/Google Suite (Excel/Sheets), email, and project/team software (Smartsheet, Jira, Slack, DoneDone). Professional interaction across all company levels and with external parties; strong written and spoken communication. Ability to manage staff members is a plus; highly organized, accurate, and timely with strong prioritization. Adaptability, flexibility, persistence, versatility, and ability to handle multiple projects and changing priorities. Ability to organize information, pay attention to detail, follow procedures, take detailed notes, maintain confidentiality, and remember important information. Ability to work independently and in collaborative environments. Equal Opportunity VSA Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. All employment decisions are made based on qualifications, merit and business need. California Residents - Please review our Privacy Notice here.
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