Job Description

Job Description

Job Description

POSITION PURPOSE:

Provides quality Food and Beverage services and maintains the snack bar in the prescribed manner.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

• Maintain designated Food and Beverage stock and sell products to golfers.
• Ring-up all sales to ensure proper handling of all transactions.
• Maintain cleanliness of area.
• Daily inventory to match sales.
• End of the month inventory responsibilities.

OTHER:

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing guest satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure guest satisfaction occurs. When we are fortunate enough for this to occur, each associate will positivelyrespond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing function to be solely determined by the supervisor based upon the particular requirements of the company.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.
• Ability to carry out simple one- or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.

SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

PHYSICAL REQUIREMENTS:

Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;

Constant – 6-8 hours

Physical Activity Frequency

Sitting Frequent

Walking Occasional

Climbing Rare

Crouching/Bending/Stooping Rare

Reaching Occasional

Pushing/Pulling Rare

Near Vision Constant

Far Vision Constant

Hearing Occasional

Talking Occasional

Lifting/Carrying(25 lbs) Occasional

Travel Rare

OTHER DUTIES:

Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

QUALIFICATION STANDARDS:

EXPERIENCE

No prior experience or training.

LICENSES OR CERTIFICATES

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Must be 18 years of age (to sell beer and liquor in snack bar).

Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

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