Job Description

Job Description

Job Description

If you are passionate about dogs and looking for a challenging management position with the leading dog training facility and boarding resort in Los Angeles, you may be just the person we’re looking for. Canyon View Ranch has a loyal clientele because of the unparalleled quality of care we provide to our dog guests and the highest standard of service to our clients.

We will not consider a candidate without extensive experience in both professional dog handling and management.

Responsibilities

• Ensure the highest quality of care for dog guests and deliver exceptional service for clients.
• Maintain full-time availability, including weekends and holidays, and be prepared to respond immediately to call-outs or scheduling errors.
• Be on-call to assist in the case of medical emergencies or natural disasters, ensuring the safety and well-being of all animals and staff.
• Commit to working overtime hours as necessary during periods of staff shortages or high demand.
• Develop and implement animal care protocols to maintain health and safety standards.

Office Administration and HR: Manage the day-to-day operations of running a busy dog ranch including office administration, staff recruitment and management, inventory control, resolving staff and client issues, payroll, accounting, and scheduling.

• Supervise staff: Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
• Supervise work: Direct and supervise the day-to-day activities of subordinate personnel.
• Follow verbal instructions: Have the ability to follow spoken instructions received from colleagues. Strive to understand and clarify what is being requested.
• Monitor dog behavior: Monitor animals’ physical condition and behavior and report any concerns or unexpected changes, including signs of health or ill-health, appearance, condition of the animals' accommodation, intake of food and water and environmental conditions.
• Instruct on animal care: Provide employees in animal care with information on how to treat the animal, the animals eating habits, nutrition and medical condition and needs.
• Coordinate with veterinary professionals for health checks and emergency situations.
• Maintain accurate records of animal health, behavior, and care activities.
• Engage with pet owners to provide updates on their pets' well-being and address any concerns.
• Ensure cleanliness and organization of the kennel facility.

Qualifications

• Strong knowledge of animal handling, restraint techniques, and general care practices.
• Excellent leadership skills with the ability to train and motivate staff effectively.
• Compassionate approach to animal welfare with a strong commitment to high-quality care.
• Basic understanding of veterinary procedures is beneficial but not required.
• Extensive professional dog handling experience.
• Proven management experience in a fast-paced environment.
• Keen attention to detail and a deep understanding of dog behavior.
• Full-time availability, with flexibility to handle emergency situations promptly and efficiently.

Canyon View Ranch is the premier dog board and training facility in Southern California. We offer boarding services and both On-Leash and Off-Leash training programs. Our high-end clientele require a special degree of attention to detail and quality of service.

Company Description

Canyon View Ranch is the premier dog board and training facility in Southern California. We offer boarding services and both On-Leash and Off-Leash training programs. Our high-end clientele require a special degree of attention to detail and quality of service.

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